Digital Government Transformation
A Bibliometric Analysis Review
DOI:
https://doi.org/10.33062/ajb.v10i02.145Keywords:
Digital Government Transformation, E-Government, Bibliometric Visualization, Information Technology, GovernanceAbstract
Digital transformation in government has become a central focus of public service modernization. This study charts the evolution of research on digital transformation in government through bibliometric analysis. Data were retrieved from the Scopus database (2015–2025) using the keyword "digital transformation of government," resulting in 99 articles analyzed using VOS viewer software. The analysis identified 11 major clusters within the keyword network, with central themes including digital transformation, digital government, and technology adoption. Current trends indicate that the literature remains heavily focused on the practical implementation of technology in public services. Author collaborations are concentrated among a few dominant scholars, with China emerging as the most productive country and Government Information Quarterly as the most cited journal. Density and overlap visualizations highlight emerging topics such as green innovation performance and digital governance, while interest in institutional theory declines. These findings significantly contribute to understanding the intellectual landscape of digital transformation in government and offer strategic directions for future research, particularly in underexplored areas such as technology adoption, government data processing, and public innovation systems. This study also serves as an important reference for policy evaluation and curriculum development in public sector digital governance.
References
Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, N. (2013). Digital business strategy: Toward a next generation of insights. MIS Quarterly: Management Information Systems, 37(2), 471–482. https://doi.org/10.25300/MISQ/2013/37:2.3
Cordella, A., & Paletti, A. (2018). ICTs and value creation in public sector: Manufacturing logic vs service logic. Information Polity, 23(2), 125–141. https://doi.org/10.3233/IP-170061
Cordella, A., & Paletti, A. (2019). Government as a platform, orchestration, and public value creation: The Italian case. Government Information Quarterly, 36(4), 101409. https://doi.org/10.1016/j.giq.2019.101409
Faro, B., Abedin, B., & Cetindamar, D. (2021). Hybrid organizational forms in public sector’s digital transformation: a technology enactment approach. Journal of Enterprise Information Management, 35(6), 1742–1763. https://doi.org/10.1108/JEIM-03-2021-0126
Gong, Y., Yang, J., & Shi, X. (2020). Towards a comprehensive understanding of digital transformation in government: Analysis of flexibility and enterprise architecture. Government Information Quarterly, 37(3), 101487. https://doi.org/10.1016/j.giq.2020.101487
Hariningsih, E., Haryanto, B., Wahyudi, L., & Sugiarto, C. (2024). Ten years of evolving traditional versus non-traditional celebrity endorser study: review and synthesis. In Management Review Quarterly (Issue 0123456789). Springer International Publishing. https://doi.org/10.1007/s11301-024-00425-0
Hinings, B., Gegenhuber, T., & Greenwood, R. (2018). Information and Organization Digital innovation and transformation : An institutional perspective. 28(March), 52–61. https://doi.org/10.1016/j.infoandorg.2018.02.004
Luna-Reyes, L. F. (2017). Opportunities and challenges for digital governance in a world of digital participation. Information Polity, 22(2–3), 197–205. https://doi.org/10.3233/IP-170408
Martínez-López, F. J., Merigó, J. M., Gázquez-Abad, J. C., & Ruiz-Real, J. L. (2020). Industrial marketing management: Bibliometric overview since its foundation. Industrial Marketing Management, 84(July 2019), 19–38. https://doi.org/10.1016/j.indmarman.2019.07.014
Meijer, A., & Bekkers, V. (2015). A metatheory of e-government: Creating some order in a fragmented research field. Government Information Quarterly, 32(3), 237–245. https://doi.org/10.1016/j.giq.2015.04.006
Mergel, I., Edelmann, N., & Haug, N. (2019). Defining digital transformation: Results from expert interviews. Government Information Quarterly, 36(4), 101385. https://doi.org/10.1016/j.giq.2019.06.002
Mishra, N., Bharti, T., Tiwari, A. K., & Pfajfar, G. (2024). Public and scholarly interest in social robots: An investigation through Google Trends, bibliometric analysis, and systematic literature review. Technological Forecasting and Social Change, 206, 1–23. https://doi.org/10.1016/j.techfore.2024.123578
Mu, R., Haershan, M., & Wu, P. (2022). Technological Forecasting & Social Change What organizational conditions , in combination , drive technology enactment in government-led smart city projects ? Technological Forecasting & Social Change, 174, 121220. https://doi.org/10.1016/j.techfore.2021.121220
Paul, J., Lim, W. M., O’Cass, A., Hao, A. W., & Bresciani, S. (2021). Scientific procedures and rationales for systematic literature reviews (SPAR-4-SLR). International Journal of Consumer Studies, April 2022. https://doi.org/10.1111/ijcs.12695
Putri, S. A., Winoto, Y., & Rohanda, R. (2023). Pemetaan penelitian information retrieval system menggunakan VOSviewer. Informatio: Journal of Library and Information Science, 3(2), 93. https://doi.org/10.24198/inf.v3i2.46646
Reis, J., Amorim, M., Melão, N., & Matos, P. (2018). Digital Transformation: A Literature Review and Guidelines for Future Research BT - Trends and Advances in Information Systems and Technologies (Á. Rocha, H. Adeli, L. P. Reis, & S. Costanzo (eds.); pp. 411–421). Springer International Publishing.
Tate, M., Bongiovanni, I., Kowalkiewicz, M., & Townson, P. (2018). International Journal of Information Management Managing the “ Fuzzy front end ” of open digital service innovation in the public sector : A methodology. International Journal of Information Management, 39(November 2017), 186–198. https://doi.org/10.1016/j.ijinfomgt.2017.11.008
Terlizzi, A. (2021). The digitalization of the public sector: A systematic literature review. Rivista Italiana Di Politiche Pubbliche, 131(1), 5–38. https://doi.org/10.1483/100372
van Eck, N. J., & Waltman, L. (2010). Software survey: VOSviewer, a computer program for bibliometric mapping. Scientometrics, 84(2), 523–538. https://doi.org/10.1007/s11192-009-0146-3
Vial, G. (2019). Understanding digital transformation: A review and a research agenda. Journal of Strategic Information Systems, 28(2), 118–144. https://doi.org/10.1016/j.jsis.2019.01.003
Zuiderwijk, A., Chen, Y. C., & Salem, F. (2021). Implications of the use of artificial intelligence in public governance: A systematic literature review and a research agenda. Government Information Quarterly, 38(3), 101577. https://doi.org/10.1016/j.giq.2021.101577
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Fandi Prasetya, Izzato Millati, Sandra Sukma Embuningtiyas, Delia Eca Fitria

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.








